Facility Type:
Multi-Specialty Clinic
Community Type:
Urban – Underserved
Community/Service Population:
50,001 and above / 50,001 and above
Community Information:
Administrative Duties:
· Answering patient phone calls
· Greeting patients entering for care
· Screening for COVID-19
· Maintenance of waiting room cleanliness
· Maintaining patient records by obtaining, recording, and updating personal information
· Scanning and processing of medical documents and patient records
· Scheduling/rescheduling of patient appointments
· Completing prior authorization requests and appeals
· Facilitating patient referrals and coordination of care
Rooming/Patient Intake:
· Warm welcome
· Vital signs
· Medication Review
· Allergies
· Past Medical History
· Social History
· Other intake elements as directed
· Cleaning room and equipment between patient appointments
Perform Point of Care Testing as ordered:
· EKG
· Height/Weight
· Pregnancy Tests
· HIV/HCV Orasure
· Binax NOW COVID-19
· HbA1C
· Other Point Of Care Tests as indicated
Laboratory Specimen Collection:
· Phlebotomy as needed
· Instructing patients on self-collection of urine, oral, and rectal specimen collection
General guiding principles:
· Protects and preserves the patient’s right to privacy and confidentiality
· Consistently applies the values of Open Door Health, providing gender affirming care and improving the health status of the Community through the provision of customer-friendly, high-value medical services.
· Maintains quality assurance, safety, environmental, and infection control in accordance with established policies, procedures, and objectives.
Assist with other duties and responsibilities as assigned by the Clinical Manager and other RIPHI leadership.
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