3RNet Blog

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We’re celebrating National Rural Health Day and the #PowerOfRural by celebrating rural facilities who have been successful in their recruitment efforts. Recruiting health care providers can be a challenge—especially in rural areas. We’re recognizing rural facilities for their recruitment excellence! 

Today we're highlighting First Care Health Center in Park River, North Dakota. First Care Health Center recruited a radiology technician through 3RNet! Congrats!

Read about First Care Health Center's community, facility, and more:

Tell us a bit about First Care Health Center (FCHC) and Park River.

First Care Health Center is a 14-bed, critical access hospital and a rural health clinic located in Park River, North Dakota. It is a state designated Level V Trauma Center and employs more than 100 people. In 2007, the facility completed a $7.5 million building and renovation project including a new clinic addition and completely modernized inpatient area and emergency room as well as general updates throughout the facility. In April of 2019, the facility completed the building of a new procedure area, including a new procedure room and private prep areas for patients having procedures. This area also has a third emergency room and consult rooms. FCHC provides comprehensive medical care with physician and mid-level providers and consulting/visiting medical specialists. We are proud to serve Park River and the surrounding communities with “professional care with a personal touch” – all day, every day, all year. 

The size of the communities that we serve extends the city limits of Park River to include many surrounding communities. The 2017 census population of Park River was 1,375 and the population of Walsh County was 10,855. With regard to demographics, Walsh County’s population from 2010 to 2017 decreased 2.4%. The average of residents under age 18 (22.7%) for Walsh County is .6% lower than the state average. The percentage of residents ages 65 and older is almost 6% higher for Walsh County (20.8%) than the North Dakota average (15.0%). 

Why do people enjoy working at First Care Health Center? 

People enjoy working at First Care Health Center (FCHC) because we feel like a community within a community. We work alongside friends and neighbors which coincides with the services we provide, treating patients that are family, friends, and neighbors. FCHC also offers a competitive benefit package to employees, offering retirement plans, health/vision coverage, and tuition assistance, in addition to wellness benefits that extend the benefits package beyond financial matters. The Employee Assistance Program offered to employees at FCHC extends to family members to ensure healthy work-life balance. 

We have fun at FCHC! We work hard to recognize and appreciate employees. We celebrate individual and facility accomplishments. Overall, company culture is important to us as taking care of our employees allows them to provide the best care to our community. 

What makes Park River a great place to live and work? 

With a strong school system and thriving main street business scene, Park River has big city amenities with a small town feel. 

Known as the “Town with a Heart,” the community is very generous and welcoming, and always supporting local causes including FCHC fundraising efforts. 

Tell us about your connection to 3RNet.org and your 3RNet member. 

Stacy Kusler has been extremely helpful in connecting First Care Health Center with 3RNet. She is always available to answer questions and assist where needed. FCHC was able to hire a top-quality radiologic technologist utilizing the 3RNet.org website. The process was efficient and straightforward for both parties. 

Tell us why you think you’re successful with your recruitment and retention efforts. 

First Care focuses on supporting employees professionally and personally. When it comes to recruitment: tuition assistance, scholarship opportunities, and our staff’s friendly faces get interested applicants’ feet in the door. The company culture of FCHC and our mission-based care keeps them here. 

Share a piece of advice! What would you tell someone who is recruiting? 

Your employees are your best advocates. How you treat your employees is evident to anyone that walks through the door of your facility. Be a place where people want to work and a place where employees are proud to say they work. Train your employees so they are good enough to leave you; treat them well enough where they don’t want to. 

First Care Health Center staff

First Care Health Center in Park River, North Dakota


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